We hand configure everything
Server set-up,
DNS changes,
site testing,
anything
techie,
just ask
and
its done!
SFTP access,
email accounts,
databases,
all done for you.
We monitor and
maintain your site
Site optimisation,
speed &
load
testing
Fuctionality
testing &
compliance.
24 hour
back-up and
monitoring
Continuous 24 Hour Telephone Support
Always here,
whenever
you need us.
Advice on
legislation/
cookies -
anything!
DNS records,
email migration.
Just ask and
its done.
Continuous
support from real engineers.
Our hosting is personalised and designed for you from the ground up
The Service
We'll never ask you to
"raise a ticket",
You'll never have go answer-mining in a control panel.
You'll never get an automated reply and we'll never pass the buck.
The Relationship
At Sugarcube we pride ourselves on a can-do attitude.
We know how frustrating it can be to have technology
get in the way.
With Sugarcube, you've got a real technical partner.
The Technology
Top of the line servers, no overcrowding,
state of the art monitoring and security,
backups of backups of backups.
Everything we run for you is hand configured.
Costs
Our service starts at just £500/year
that's just under
£42/month*
Call/Email us to discuss
*Prices exclude VAT
Tech-Specs
Hardware
We use a carefully balanced mixture of dedicated and cloud based servers.
We monitor capacity very carefully to ensure nobody is ever left without the ooomph they need to make their sites fast and responsive for their customers.
There is no overcrowding.
The network is backed up by two diverse power feeds from the national grid and enough offline generator capacity for a full seven days without power.
Our primary servers are based at the excellent Melbourne Hosting facilities in Manchester with secondary facilities at Rackspace in London and additional facilities in Chicago, New York and Amsterdam.
Software
Our servers run a mixture of Debian Linux and BSD unix, each tailored to the needs of the service it supports.
We keep our our infrastructure up to date, deploy security patches as they are released and undertake continuous and well tested service improvements.
Of course we also monitor the whole network 24*7*365.
We stay up at night so you don't have to ;)
Our bare metal restore backup systems ensure that even in the event of a complete and permanent destruction of our current infrastructure, we can bring it all back online right where it left off.
Want A Full Spec Sheet?
You like stats, no problem!
If tech is want you then tech is what you get. View our spec sheet PDF here.
